Frequently Asked Questions
Have questions? We've got answers! Explore our FAQ to find clear and precise information about our services, rates, subscriptions, and much more. Whether you're preparing for your parking or need help resolving a concern, we're here to help you quickly find what you're looking for.
How can I access the parking as a pedestrian ?
To access the car parks on foot, you must use the external doors located at the edge of the car parks. To open these doors, you can use one of the following three methods:
Badge your Pcard, if you have one
Scan the barcode on your parking ticket
Insert the code from your parking ticket
If none of these methods work, there is an assistance button near each door. By pressing this button, you can contact the Controlroom, who can help you access the car park.
I have a Pcard+ Private Plus or Business, how can I track my transactions?
You can do this on your MyAccount.
How do I link or manage my License Plate Recognition?
Go to https://myaccount.interparking.be/en/vehicles
You will need the 19 digits of your pcard+ and the last 4 characters of the serial number on the back of the card.
What is the difference between the Private, Private Plus or Business formula?
1. Private is linked to your credit card for private use and is debited after each use of our car parks. This contract entitles you to 1 card.
2. Private Plus is also for private use and is invoiced at the end of the month. You can pay by bank transfer or direct debit. This contract allows you to obtain up to 5 cards.
3. Business is for professional use with monthly invoices on which TVA and entitles you to an unlimited number of cards.
I have a Pcard+ Private, how can I track my transactions?
You can do this on your MyAccount.
How do I obtain a Pcard+ and what are its advantages?
All request are made via : www.pcard.be
The advantages of the Pcard+ :
Ease of use
Payment at the machines is no longer necessary
Having change is no longer necessary
Keepig proff of paymen is no longer necessary
Time saving
Easy access to all Interparking car parks in Belgium
Simplified administratrion for businesses
Advantageous
Recovery of VAT (Private Plus or Business contract, if applicable)
Promotions (-10%) in certain parks
How to update my Credit Card credentials ?
Go to your contract in "My Account" to change your credit card credentials
What is the difference between the blue Pcard+ and the red Pcard+?
None, they are both the same cards. As partners, Interparking and Brussels Airport have launched this customised version in the airport’s colours. Both cards offer the same advantages regardless of whether in relation to the airport car parks or all Interparking car parks in Belgium. Same card, two colours.
How does the evening tariff work?
As a Pcard+ holder, you benefit from an evening rate in most Interparking car parks. You will find the complete list of participating car parks here. In order to benefit from the evening rate, as a Pcard+ holder, you need take no action but simply use the car parks at those times when the evening rate applies. Regardless of your entry time, your evening fee cannot exceed the evening rate (between €2.25 and €5). You will find the times of the evening rates and rates on the car park details pages here.
I have two cards: one with a subscription for an Interparking car park and one with the Pcard function (Private,Private Plus or Business). What must I do?
In any car park, you can ask to have these two functions combined on one and the same card. Contact the person in the car park or contact us via our contact page.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.